- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Am on prepaid and date was yesterday June 23 for Auto refill. Money was debited out of my account in the morning - got a text to that effect and the money just seems to be "sitting" in my account and has not be applied. Next refill date has not been changed on my account to July 23 and data has not been reset (with the additional 500 MB for Auto-Pay for a total of 1 GB). Called customer service and they said it would be reset at midnight. Well, it's 1 in the morning and no reset yet. Anyone care to share their thoughts/experiences with Auto-Pay being applied to a prepaid account? Thanks!
Solved! Go to Correct Answer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
marwr,
We want to make sure that you have your funds in your prepaid account. Please reach out to our prepaid department at 888-294-6804. They will be able to further assist you to make sure your funds are in your account.
RobinD_VZW
Follow us on twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
marwr,
We want to make sure that you have your funds in your prepaid account. Please reach out to our prepaid department at 888-294-6804. They will be able to further assist you to make sure your funds are in your account.
RobinD_VZW
Follow us on twitter @VZWSupport
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Just go with Verizon prepaid plans and if you don't like what they are doing, switch carriers.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oops sorry just noticed you were talking about prepaid
