travel pass daily charge
dh0201
Newbie

Does turning off cellular data prevent the travel pass daily charge as long as I don't place/answer a call or send a text?

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vzw_customer_support
Customer Service Rep

dh0201, we always want to make sure that our customers know what to expect with TravelPass. With TravelPass, if a call is sent or received, text message sent or received or data utilized, it will trigger for a 24-hour period. To ensure that TravelPass does not trigger, we highly recommend placing your device into airplane mode when not in use to ensure a charge does not occur unless needed. You can find this outlined here: https://www.verizonwireless.com/support/international-travel-faqs/#travelpass9

 

HarleyE_VZW

Follow us on Twitter @VZWSupport

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jtroth
Enthusiast - Level 2

In the response above you say that sending or receiving a text causes triggers Travel Pass for 24 hours.  However, in other FAQs on your website it says that receiving a text does NOT trigger it.  Could you please clarify which is the case?  Thanks

vzw_customer_support
Customer Service Rep

@Jtroth We want to make sure you have the most accurate information when it comes to understanding our travel pass. To clarify your question if you receive a text message this does "not" trigger a charge. Please click the link provided and refer to number 7.https://www.verizonwireless.com/support/international-travel-faqs/#travelpass1

 

 

 

 

JoelD_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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