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why is verizon so incompetent? The departments don't talk to each other. They are blockheads!
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I ordered a prepaid family plan that hit my credit card and i got a receipt. Now verizon can't find the order. I have spent hours on this this week being switched from department to department being told nobody could find the order. Finally I found a person that was solving it and my line was dropped!!!! Now I have to start all over with these less than competent people.
What is wrong with verizon?????
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You went with prepaid, that's what happened. No one goes to prepaid and expects top tier service, it's cheap for a reason.
