Dropped Calls
Enthusiast - Level 1

...Same problem for 2 years. Constant calls to V. Now using wifi calling at V prompts. Constant dropped Calls no one can hear me. People prefer not speaking to me because problem is acute. The only option left is to switch and researching options now. I was told it was due to an issue in my area zip code...sounds like the excuse of the year, everyone gets this response from V it appears. Best to you V. I am out. 

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Customer Service Rep

I realize the imporatance of having operable service and I'm here to help because we certainly don't want to lose you. We are continuously working to expand and improve our coverage area, let's look into this. What is your current zip code? Please  tell me more. -Yani