We have always (many years...like since the Alltell days) had great service in our home and all around central Arkansas (72120 zipcode) for the past 3 weeks the service has degraded to the point of being quite unreliable. Service has gone from 4 to 5 bars with 4G LTE down to bouncing between 1 and 3 bars sometimes displaying "mobile network not availabe". This is happening on all of our devices not just 1 phone. Friends and neighbors are having the same issue. Discussion boards on other sites give the appearance that this is not an isolated issue.
Even when my phone is indicating that I have (marginal) coverage I often cannot make or receive calls. Text services seem to be a little more reliable than voice.
If the service remains this unreliable we will have to change providers.
same problem in scottsdale. Not a single Verizon cell phone user in our community of 200 homes can get more than 1-2 bars. It is a joke at the club. Impossible to work from home during CoVid. Our company will be changing to ATT or T Mobile.
We know how important having reliable signal is. We definitely want to get to the bottom of this ASAP! We will be sending you a Private Note, so we can further assist you.