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Back up not working
Nonie246
Enthusiast

My phone shows the message (cloud not backed up since March 3) Does anyone have an idea why I would get this message?

Labels (2)
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Re: Back up not working
vzw_customer_support
Customer Support

We want for you to keep all your information safe. What is the make and model of your device?


NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Back up not working
Nonie246
Enthusiast

Can't get an answer

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Re: Back up not working
Ann154
Super User
Super User

Did you answer her questions?

nicholek_vzw

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Back up not working
Nonie246
Enthusiast

I am waiting for her answer. She said to go to Twitter. I don't see any thing there.

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Re: Back up not working
Ann154
Super User
Super User

She asked in the forum this: "We want for you to keep all your information safe. What is the make and model of your device?"

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Back up not working
Nonie246
Enthusiast

Droid maxx

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Re: Back up not working
Ann154
Super User
Super User

The rep may or not be working this weekend.  You either have to wait until another rep replies or you can call customer service at 1-800-922-0204 or *611 for immediate assistance.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Back up not working
Nonie246
Enthusiast

Aww!Thank you.

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