Bluetooth not working

[Marty51]

I cannot connect my moto z force to the car.  Hands free link is missing in setting.  Bluetooth does not work.

[demmo86rt]

Are you attempting to connect the Bluetooth using the vehicle's Bluetooth setup? That's normally how it has to be done.

[Marty51]

Yes, I was trying to pair the phone (reset) to my car.  Bottom line, Verizon gave me a new phone.  There was no way to fix the problem.  Prior to taking the phone to Verizon, I tried every recommendation I found online, and nothing worked.

[Marty51 · Accepted solution]

Bottom line, Verizon gave me a new phone.  There was no way to fix the problem.  Prior to taking the phone to Verizon, I tried every recommendation I found online, and nothing worked.  As for me, this case is closed.