Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in!

Please see the Announcement in the Announcement section under Information Hub.

Bluetooth pin or passkey
fopplyr18
Newbie

I am trying to sync Moto z with bontrager cadence and speed unit, keep getting error passkey or pin incorrect, but never see a request to enter the pin. Is this an issue with the settings?

Labels (1)
0 Likes
Re: Bluetooth pin or passkey
vzw_customer_support
Customer Support

We know how important it is to make sure that you are able to connect your devices to your phone. Have you tried resetting your phone before attempting to reconnect?

0 Likes