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Can The Power Port Be Fixed On My Droid Turbo 2?
LASSIE1965
Newbie
‎10-23-2016 12:42 PM

My phone will not charge despite trying different power cords and hooking it up to my computer - will verizon be able to fix it?  I believe the internal power port is damaged.

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Re: droid turbo 2 not charging
Ann154
Super User
Super User
‎10-24-2016 08:20 AM

Verizon Wireless doesn't fix phones. They can arrange for a replacement for warranty issues. It will be a used phone though. You can also work directly with the manufacturer Motorola to have them repair the phone. It would mean that you send the phone to them for the repair.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: droid turbo 2 not charging
Ann154
Super User
Super User
‎10-24-2016 08:20 AM

Verizon Wireless doesn't fix phones. They can arrange for a replacement for warranty issues. It will be a used phone though. You can also work directly with the manufacturer Motorola to have them repair the phone. It would mean that you send the phone to them for the repair.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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