Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am experiencing a recent increase in cell phone stand by usage that is draining my battery. Other app usage remains unchanged but stand by is suddenly about half of total usage. Can you explain and help me correct this issue?
Pcrosleysmith, we know the importance of being able to have a phone with great battery life. We are here to help with that power issue.
Typically, cell phone stand by usage is caused by the phone not seeing out towers very well. This can occur when in an area that does not have great coverage or while indoors, since the structure can block service.
What zip code are you located at where this is happening? Have you updated your phone with our network recently? If not here is a link with steps on how you can http://vz.to/2svHJOg
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Hello ... My zip code is 16316 and there has been no change on my location
coordinate the location of the nearest cell tower since this problem
surfaced. Also, I am getting an error message when I try to access the web
site you provided: "An unexpected error has occurred"
On Sun, Jun 17, 2018, 11:46 AM vzw_customer_support <
Open the link from the community website and not from the email notification of the post. Reset Network Settings - DROID TURBO by Motorola | Verizon Wireless
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.