Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Data Connectivity Gone
JasonTG
Enthusiast

My Razr Maxx has worked great for over a year now, but yesterday it suddenly lost the 1x/3G/4G data connection entirely and it hasn't come back. It will still connect to Wi-Fi. So far, I've tried the following (some of them a few times) with no results:

- Toggled Airplane mode on/off

- Rebooted phone

- Turned off phone, waited several minutes, then restarted

- Uninstalled JuiceDefender

- Downloaded & ran Restore Connectivity app

- Simulated battery pull (held power and volume down until reboot)

Unless there is something else to try, my next step will be a sim card pull. Is there anything else which might work? Is this maybe a bad sim card?

Labels (2)
Tags (4)
0 Likes
1 Solution

Correct Answers
Re: Data Connectivity Gone
JasonTG
Enthusiast

Ok, I fixed it. Going to Settings -> Data Usage -> Mobile, somehow the Mobile data toggle had been put in the off position. I have no idea how this happened, and I didn't even know there was such a toggle. Weird. But a relief.

View solution in original post

0 Likes
Re: Data Connectivity Gone
JasonTG
Enthusiast

Ok, I fixed it. Going to Settings -> Data Usage -> Mobile, somehow the Mobile data toggle had been put in the off position. I have no idea how this happened, and I didn't even know there was such a toggle. Weird. But a relief.

0 Likes