Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Download manager has stopped working
Christine2015
Newbie

My download manager on Maxx has seem to have gone on vacation and doesn't want to work again.

I can no longer download pdfs that I was able to before - I get the messages "Failed to add downloaded item to download manager.".

Other times I get the message "Failed to Start Download".

Can someone help please? I have had this phone for over a year - probably longer - and this just started to happen the past couple days.

Labels (2)
Tags (1)
0 Likes
Re: Download manager has stopped working
vzw_customer_support
Customer Support

Christine2015 I understand the Download Manager app is essential when working with files. Together we can get it working again (no more vacation). Please go to settings > apps > at the top select all > select Download Manager > enable it. Keep me posted.
DeloresK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes