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Droid Razr Maxx HD email sync issues.
cranders180
Newbie
‎07-07-2014 08:24 AM

I had to activate a Droid RaZR Maxx HD on my account due to my phone being stolen.  The phone works fine, except for one issue.  Email syncing is spotty at best and when I try to remove the account and re-add it, I get an error that says "Unable to connect to the server at this time. Please try again later."  I can't change sync settings or get the email to sync when I do a manual refresh.  Any ideas?

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Re: Droid Razr Maxx HD email sync issues.
vzw_customer_support
Customer Support
‎07-08-2014 05:27 PM

cranders180,

I'm sorry to hear that your device was recently misplaced! We'd love the opportunity to further assist you in any way possible. Is this for a specific e-mail address such as g-mail, Yahoo...etc? Are you using their third party apps or are you using the stock e-mail app on your device?

EfrainM_VZW

Follow us on Twitter @VZWSupport

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