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Droid Turbo 2 with international sim card

I saw a post asking if the Droid Turbo 2 can be used with an international sim card.  My experience is very poor.  I have a German sim card (Vodafone) that I've used with an LG G3.  About 2 months ago, I replaced the G3 with the Turbo 2.  When I use the German sim card, the data is now slow (E or H+ instead of LTE or 4G).  I thought that perhaps the sim card had gotten damaged, so I swapped sim card with someone who has a Vodafone sim card in a Samsung phone.  They were able to get LTE with my sim card while I got E or H+ with their sim card.  Swapping back, the phones had the same speeds (he had LTE and I had E or H+).  Prior to that, I contacted Motorola technical support -- they suggested that perhaps the phone is only to be used in America.  I chatted with and called Verizon to confirm that the settings were correct and see if there was something else.  I went to two Vodafone stores, also to confirm that the settings were correct (and see if there was something else).  After the swapping, I called Verizon technical support and was told that it must be a setting by Vodafone (funny that the card works with those settings in other phones).  When I mentioned the swap, I was told that meant nothing since the other phone wasn't a Turbo 2 (which they don't sell in Germany).  They suggested that I contact Vodafone.  I did that several times as well.  One observation is that I was sitting down and saw 4G on the phone.  About a minute later it was back to H+.  Is there a special sim card specification required to get high speed data with the Droid Turbo 2? Thank you

Labels (2)
Re: Droid Turbo 2 with international sim card
Super User
Super User

Did you compare the APN between the phones? Check the network mode setting?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.