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Droid Turbo will not connect to my Windows PC
trb94611
Newbie

All I get is "Software installation' and when I us File Explorer I see "CD Drive (K") Installer" and several files including 'VerizonWirelessUpgradeAssistantSetup.exe" . 

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Re: Droid Turbo will not connect to my Windows PC
tikibar1
Super User
Super User

Have you pulled down the notification shade and changed the USB mode to File Transfer?

Move Pictures / Videos from Device - DROID TURBO by Motorola | Verizon Wireless

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Re: Droid Turbo will not connect to my Windows PC
trb94611
Newbie

Yes. It disconnects from the PC

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Re: Droid Turbo will not connect to my Windows PC
vzw_customer_support
Customer Support

The last thing that we want is for you to not have your media content on your computer. Forgive me, but I was wondering if you could provide me with clarification on what is disconnecting.

NicholeK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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