Droid razr m stuck on boot screen red eye

[Rckford200]

rrazr m stuck on the droid red eye screen ...tried resetting it can't get it past this screen

[vzw_customer_support]

Rckford200,

Let's get this phone up and running. Please press and hold the power button and volume down button. Continue holding it down until the phone powers off and back on.

RobinD_VZW

Follow us on twitter @VZWSupport

[tlowry111]

I am having the same issue....did master reset several times and still nothing.