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Getting "Insufficient Storage" error when updating apps from Play Store. Droid RAZR MAXX, Android ver. 4.1.2. I have almost 400 MB of internal storage and almost 27 GB on the SD card!! Help!!
joeb123
Newbie
‎05-10-2014 11:54 AM

Getting "Insufficient Storage" error when updating apps from Play Store. Droid RAZR MAXX, Android ver. 4.1.2. I have almost 400 MB of internal storage and almost 27 GB on the SD card!!  Help!!

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Re: Getting "Insufficient Storage" error when updating apps from Play Store. Droid RAZR MAXX, Android ver. 4.1.2. I have almost 400 MB of internal storage and almost 27 GB on the SD card!!  Help!!
vzw_customer_support
Customer Service Rep
‎05-12-2014 12:04 PM

Help has arrived, joeb123. It's actually pretty common to get error messages about memory when your internal memory drops below 1GB of storage available. With the memory you've mentioned, there's less than half a GB left, and many applications require at least a GB available in your internal storage to complete an update. Try clearing the cache from your top 20 used application http://vz.to/1misl03. While in that screen, you may also have the option to move to SD card for some apps since you have an ample amount of data available on your SD card. Also, uninstalling any applications http://vz.to/1mispwH that you don't use will help to conserve space.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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Re: Getting "Insufficient Storage" error when updating apps from Play Store. Droid RAZR MAXX, Android ver. 4.1.2. I have almost 400 MB of internal storage and almost 27 GB on the SD card!!  Help!!
vzw_customer_support
Customer Service Rep
‎05-12-2014 12:04 PM

Help has arrived, joeb123. It's actually pretty common to get error messages about memory when your internal memory drops below 1GB of storage available. With the memory you've mentioned, there's less than half a GB left, and many applications require at least a GB available in your internal storage to complete an update. Try clearing the cache from your top 20 used application http://vz.to/1misl03. While in that screen, you may also have the option to move to SD card for some apps since you have an ample amount of data available on your SD card. Also, uninstalling any applications http://vz.to/1mispwH that you don't use will help to conserve space.

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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