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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Green line on screen
RONKES97
Newbie

there is a green line approximately 1/4"wide that runs length of screen ....how to remove ?

Labels (2)
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Re: Green line on screen
Ann154
Super User
Super User

Sounds like a hardware problem. Repair or replace the phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Green line on screen
Chidoro43
Enthusiast

I assume you have the Droid Turbo 2 as it's a moderately widespread issue for that phone. Might want to check put how to replace as your phone is probably less than a year old.

Hope it works out.

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Re: Green line on screen
vzw_customer_support
Customer Support

Having a clear display is a must, RONKS97. This is definitely concerning to hear, and we are here to help. When did this issue first start? Was there any changes on the device before this happened? Do you see any signs of physical or liquid damage on the device?

JosephE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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