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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
Has anyone had any issues with connecting to enterprise wifi connections using 802.1x EAP? Tried it on two Droid Turbos but it will not connect.

Just bought two Droid Turbos (64GB) and updated the system software.  Tried to connect to our corporate wifi using the same settings that we use on all the other Android/iOS devices.  Next to the network name it shows  "Saved, secured with 802.1x EAP" but will not actually connect to the network.  Tried a factory reset, updates, removing/readding the network, 3rd party wireless connection software to no effect.  It appears that it's a certification issue.

Called both Motorola and Verizon and they point the finger at Google.  Really don't want to take the phone back but not being able to connect to wifi in my office has made my battery barely last a day.

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Re: Has anyone had any issues with connecting to enterprise wifi connections using 802.1x EAP? Tried it on two Droid Turbos but it will not connect.

Yeah, I wouldn't point the finger at Google, unless you blame them because they owned Motorola until a week ago.  I bought a Moto X 2nd gen and had the same problem.  A little googling and I found the likely answer, the new Moto X (and likely the new Droid Turbo, also made by motorola) enables 802.11w, with which older Cisco (and related) routers do not support.  It is possible for your sysadmin to update the router firmware to support newer 802.11 protocols like W but that will depend on their competence and your juice.  A couple of links about the problem:

I don't know why other android phones don't have a problem connecting to 802.1X networks.  They may not have implemented 802.11W or they may failback to an older protocol more gracefully, which Motorola chose not to do.