Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Hot phone?
bgreenaker12
Newbie

So I'm guessing by what I've been reading, that it's not normal for my less then a month old phone to get very warm and chow through the battery. I mean, I have to plug in several times as day!

My husband's phone, identical to mine is fine.

We have the Moto Luge on the prepaid plan.

Is there a fix for this?

Betsy

Labels (2)
0 Likes
1 Solution

Correct Answers
Re: Hot phone?
vzw_customer_support
Customer Support

I'm sorry to learn that your prepaid service phone get very warm bgreenaker12! While we only have access to postpaid service phones and accounts, please reach out to our prepaid customer service team at 888-294-6804 for further assistance.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

View solution in original post

0 Likes
Re: Hot phone?
vzw_customer_support
Customer Support

I'm sorry to learn that your prepaid service phone get very warm bgreenaker12! While we only have access to postpaid service phones and accounts, please reach out to our prepaid customer service team at 888-294-6804 for further assistance.

AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

0 Likes