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How do I get items back on my phone from back up assistant plus?
sadnat
Enthusiast - Level 2
‎05-13-2013 08:29 PM

for whatever reason, when I was playing with my phone the other night, I decided to activate the free storage space on the "cloud".  However when I MMS people now I get an error that their messaging version doesn't support what I'm doing and it all relates to BUA+.  I don't want nor do I need these items to be backed up on to the cloud.  How do I delete everything off of BUA without actually deleting things as I can't find them on my phone at all.

FRUSTRATING

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Re: How do I get items back on my phone from back up assistant plus?
B33
Legend
‎05-14-2013 02:32 AM

Did you try and back out of were you were i would try that and see if doing a Soft Reset rights the phone back to were it Was press the Power + Lower Volume Rocker in at the same time for @ least 20 to 30 then release let the phone go threw it's checks and then see if you phone is back to were it was..  b33 

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Re: How do I get items back on my phone from back up assistant plus?
vzw_customer_support
Customer Service Rep
‎05-16-2013 05:28 AM

The cloud is a great service that would really come on handy in needed instances, sadnat.

Do you want to disable the messages from syncing altogether?
http://vz.to/103EV5J
If you go to:Using Verizon Cloud
I believe #3 has what you are looking to accomplish. Please let me know if I'm mistaken.

Tamara H.
Follow us on Twitter @VZWSupport

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