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How do I set up fingerprint scanning on a Moto Z force?
ANARCHY225
Newbie

          ive seen the verizon help topic, saying to go to settings>security>fingerprint....except i have no "fingerprint" section in my security options. my phone is up to date. am i missing something?

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Re: how to setup moto Z force fingerprint scan???
Ann154
Super User
Super User

I found a related discussion on this topic. http://forums.androidcentral.com/samsung-galaxy-note-4/510880-using-fingerprint-unlock-android-5-enc...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: how to setup moto Z force fingerprint scan???
ANARCHY225
Newbie

          Screenshot_20161017-200006.png

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Re: how to setup moto Z force fingerprint scan???
SuzyQ
Super User
Super User

Tap where it says Screen Lock, PIN.  You'll need to put in your PIN, then you should be given the fingerprint scan option.

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Re: how to setup moto Z force fingerprint scan???
ANARCHY225
Newbie

Didn't work. Just has swipe, pin, password and none

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Re: how to setup moto Z force fingerprint scan???
bd94s10
Specialist

The only thing I can think of is.. if you have corp email setup (Exchange etc.) that could limit your security choices. Some companies don't allow their employees access to use the fingerprint scanner from what I've read. I know the company I work for didn't allow the iPhone fingerprint scanner in the very beginning. After time the policy was relaxed and I'm now able to use it.

If you don't have corp email setup I'm not sure why it is not an option.

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Re: how to setup moto Z force fingerprint scan???
Ann154
Super User
Super User

Perhaps having the phone encrypted might be part of the reason? I tried looking for a support document on Motorola's website for it, but the search kept failing to load.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: how to setup moto Z force fingerprint scan???
Ann154
Super User
Super User

I found a related discussion on this topic. http://forums.androidcentral.com/samsung-galaxy-note-4/510880-using-fingerprint-unlock-android-5-enc...

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.