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How to
plaintilly
Enthusiast - Level 1
‎07-27-2020 01:57 PM

How to clean up cache on my device?

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Re: How to
vzw_customer_support
Customer Service Rep
‎07-29-2020 02:05 PM

We would be happy to get you pointed in the right direction. What model do you have specifically? Looking forward to hearing back. ChrisM_VZW

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Re: How to
plaintilly
Enthusiast - Level 1
‎08-07-2020 01:48 PM

Motorola E5 play

Android

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Re: How to
jav6
Champion - Level 3
‎08-07-2020 02:35 PM
@plaintilly wrote:

How to clean up cache on my device?

What cache are you referring to?  In the User Guide, the only 'cache' referred to is that in the Chrome browser.

https://ss7.vzw.com/is/content/VerizonWireless/Catalog%20Assets/Devices/Motorola/Motorola_E5/Moto_E5...

The Motorola support article talks about app cache removal:

https://support.motorola.com/us/en/products/cell-phones/moto-e-family/moto-e5-play/documents/MS12733...

...Just another VZW customer...trying to offer some assistance...
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Re: How to
vzw_customer_support
Customer Service Rep
‎08-09-2020 02:02 PM

Thank you for that information, plaintilly. Here are the instructions to clear the app cache on this device: https://www.verizon.com/support/knowledge-base-217228/

 

PedroM_VZW

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