Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
I can no longer zoom on my camera

The zoom function (pinching and expanding the image) no longer works. What's up?

Labels (1)
Tags (2)
Re: I can no longer zoom on my camera
Customer Support

jimboc, I use that function a lot, so I can understand your concern. We must make you zoom work! When did this start? Just to clarify, is the issue happening on the Motorola Moto Z force? Please ensure your device is on the most updated software using these instructions: In addition, please go to Settings > Apps> App manager > Force Stop, then test out the zoom function again. Please keep me updated on how that works.


Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!