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Is there going to be an update for the Droid Maxx to 5.0?
NATLUN24
Newbie
‎12-26-2017 06:49 AM

Is there going to be an update to 5.0? Or is this like Apple trying to make us buy new phones?

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Re: Is there going to be an update for the Droid Maxx to 5.0?
Ann154
Super User
Super User
‎12-26-2017 08:13 AM

Doubtful. Software updates for Android devices generally only continue for two years beyond the original release date.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Is there going to be an update for the Droid Maxx to 5.0?
NATLUN24
Newbie
‎12-26-2017 08:29 AM

Is there any way of putting it on my phone?

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Re: Is there going to be an update for the Droid Maxx to 5.0?
lukevinyl
Specialist - Level 2
‎12-26-2017 08:33 AM

Sorry, but no, not officially...

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Re: Is there going to be an update for the Droid Maxx to 5.0?
NATLUN24
Newbie
‎12-26-2017 08:36 AM

That doesn't seem right.  I don't have any issues with the phone but can't run the echo without the update. 

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Re: Is there going to be an update for the Droid Maxx to 5.0?
lukevinyl
Specialist - Level 2
‎12-26-2017 08:42 AM

The phone launched in 2013 and was retired roughly a year later. They don't continue development for phones that have been out this long (and not offered/sold in years).

Sorry.

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Re: Is there going to be an update for the Droid Maxx to 5.0?
vzw_customer_support
Customer Service Rep
‎12-28-2017 07:26 AM

NATLUN24, you have a great phone and I am glad that it has lasted so long. I would like to thank everyone in the community for always being so supportive. Your phone works great now but if you were able to download the Lollipop (5.0) software to your phone it could cause your phone to malfunction. Technology requires that we continue to improve on the functions of our devices, which sometimes require customers to update equipment more frequently. Follow this link for more information on software updates: http://spr.ly/6588DyYDY

 

RalphT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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