Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
OK, so as you can gather, I'm having some issues with my Droid Maxx. I have done a full reset, safe mode, etc. My phone still randomly restarts as well as my WiFi and Bluetooth does not turn on unless I restart my phone multiple times and even then it works for about an hour or two. Is there anything else that can be done?
Thanks for the great work with your troubleshooting, Majick13. We appreciate your diligence. Sounds like we need to review your replacement options. I will be sending you a personal message now to discuss further.
TionnaB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
What was the answer? Others may need to know.
Replace the defective phone.