Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Moto Z Force keeps losing all contacts_won't sync and keep them
langkat
Newbie

I've had to re-enter all of my contacts into this phone 5 times now and it won't save them...nor will it sync them from Google or any other place and retain them. I'm getting close to using the 30 day return...

Labels (1)
0 Likes
Re: Moto Z Force keeps losing all contacts_won't sync and keep them
tikibar1
Super User
Super User

langkat wrote:

I'm getting close to using the 30 day return...

It's 14 days:

Return Policy & Early Termination Fee | Verizon Wireless

0 Likes
Re: Moto Z Force keeps losing all contacts_won't sync and keep them
vzw_customer_support
Customer Support

Langkat that problem with your awesome phone does not sound at all normal. I want to help you with this. When did this issue with contacts disappearing begin? What troubleshooting have you already tried?

Verizon_Customer_Support

Follow us on Twitter @VZWSupport

If my response answered your question please click the  Correct Answer  button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes