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***Announcement: Welcome to the new Verizon Community! We have merged our Wireless and Fios Communities to bring you the best place to discuss any Verizon product or service, along with all things tech! We have many new features to discuss with you in the coming weeks, but first we want to make sure that all of you who have been active on either of our communities before are able to log in! For many of you, we have been able to merge your Wireless and Fios community accounts so all of your Community contributions are all in one place. If you were active in both communities and you previously used the same My Verizon account to log into both, you’re all set! You will be able to use those same credentials to access the new Community. If one of those accounts was with My Verizon and the other was a Community Member Only account, please use your My Verizon account to log in. Please note that we were only able to merge those accounts that were attributed to the same email address. If you only had one account on either Community, you can log into that account exactly as you have before. For some of our Fios Community members, you may have an issue logging in. If you had an account on the Fios Community and you’re having login issues, please use the Community Member Only login page and use the “Forgot my info” link to reset your password. Once you complete this, you should be able to log in normally. If you continue to have any further issues logging in, please email us at verizon.community.team@verizon.com and we’ll assist you to get you back in the Community! Keep an eye on the Community announcements - we can’t wait to show you what’s in store. The Verizon Community Team
My Droid Maxx has been rebooting itself constantly every 1-2 minutes for the past 1.5 hours. I have tried starting it in safe mode, but it still resets. It looks like Google Docs is trying to download, but I can't get into the apps to stop the update be
jmp13
Enthusiast

My Droid Maxx has been rebooting itself constantly every 1-2 minutes for the past 1.5 hours.  I have tried starting it in safe mode, but it still resets.  It looks like Google Docs is trying to download, but I can't get into the apps to stop the update before it restarts.  Any suggestions?

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Re: My Droid Maxx has been rebooting itself constantly every 1-2 minutes for the past 1.5 hours. I have tried starting it in safe mode, but it still resets. It looks like Google Docs is trying to download, but I can't get into the apps to stop the updat
rpls
Enthusiast

I am having the same problem and it started at the same time!

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Re: My Droid Maxx has been rebooting itself constantly every 1-2 minutes for the past 1.5 hours. I have tried starting it in safe mode, but it still resets. It looks like Google Docs is trying to download, but I can't get into the apps to stop the updat
jmp13
Enthusiast

Mine stated at 5 pm EST.  The only way I've been able to stop the rebooting is to put it in airplane mode or turn it off before it restarts.

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Re: My Droid Maxx has been rebooting itself constantly every 1-2 minutes for the past 1.5 hours. I have tried starting it in safe mode, but it still resets. It looks like Google Docs is trying to download, but I can't get into the apps to stop the updat
JackJack1234
Newbie

I am having the same issue. I tried Safe Mode too and that didn't help. The phone boots fine if I keep it in airplane mode, but as soon as I connect to the Internet (via cellular or WiFi) it reboots. I get a strange cloud icon with a sad face inside that says its trying to download something but doesn't say what. HELP!

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Re: My Droid Maxx has been rebooting itself constantly every 1-2 minutes for the past 1.5 hours. I have tried starting it in safe mode, but it still resets. It looks like Google Docs is trying to download, but I can't get into the apps to stop the updat
WSRE2010
Newbie

Mine, too... I finally got it to turn off... tried it again... same thing.  Sounds bad.

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Re: My Droid Maxx has been rebooting itself constantly every 1-2 minutes for the past 1.5 hours. I have tried starting it in safe mode, but it still resets. It looks like Google Docs is trying to download, but I can't get into the apps to stop the updat
rossldaniels
Enthusiast

Me 5. Same time as well.  Well, misery loves company.  Glad to know it's not hardware.

Re: My Droid Maxx has been rebooting itself constantly every 1-2 minutes for the past 1.5 hours. I have tried starting it in safe mode, but it still resets. It looks like Google Docs is trying to download, but I can't get into the apps to stop the updat
pattynystrom
Newbie

seems mine is doing the same.  paid my bill, waiting for it to fully charge...

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Re: My Droid Maxx has been rebooting itself constantly every 1-2 minutes for the past 1.5 hours. I have tried starting it in safe mode, but it still resets. It looks like Google Docs is trying to download, but I can't get into the apps to stop the updat
608Lady
Enthusiast

Does anyone else find it odd that all of our phones are doing this at the same time?

Mine started about 3PM today and won't stop.  Even if I turn it off, it powers up only to reboot over and over and over.

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Re: My Droid Maxx has been rebooting itself constantly every 1-2 minutes for the past 1.5 hours. I have tried starting it in safe mode, but it still resets. It looks like Google Docs is trying to download, but I can't get into the apps to stop the updat
LeslieinVA
Enthusiast

My phone has been constantly rebooting itself since about 6:00 pm EST tonight.  I am on hold with Verizon Tech support now.  To add insult to injury, while on hold I'm being treated to bad disco music.  No, really, you can't make up this stuff.  If Tech Support ever picks up and I get an answer I will post it here.

Re: My Droid Maxx has been rebooting itself constantly every 1-2 minutes for the past 1.5 hours. I have tried starting it in safe mode, but it still resets. It looks like Google Docs is trying to download, but I can't get into the apps to stop the updat
rossldaniels
Enthusiast

I just spoke to Motorola Tech Support. This is a known issue they are working on.  In the meantime, you can stop it from rebooting by putting it into airplane mode, though that does of course make it pretty useless as a phone.