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My Droid Turbo is locked in emergency call mode. How do I get it out? I didn't set up a password for it. I turned it off last night to charge and now I can't get in it.
Mr_Wright
Newbie

I have tried rebooting it several times and connected it to my PC but I still can't get it to unlock.  I tried the usual passwords I use on my account.  Any suggestions?

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Re: My Droid Turbo is locked in emergency call mode. How do I get it out? I didn't set up a password for it. I turned it off last night to charge and now I can't get in it.
vzw_customer_support
Customer Service Rep

We want to get you back to business, Mr Wright. Had you installed any other new apps or updates prior to turning the phone off to charge?
YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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