Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. Plus, get iPhone 13, on us. Online only. With select 5G Unlimited plans. Ends 3.20. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
My Maxx 2 does not work with my Fitbit Blaze.
StephenB844
Newbie
‎01-13-2017 12:08 PM

My Droid Maxx 2 will not work with my Fitbit Blaze.  Has anyone else had this problem and is there anyway to correct this issue?

Labels (2)
Labels
Tags (1)
0 Likes
Reply
3 Replies
Correct answers are available for this post.
Re: My Maxx 2 does not work with my Fitbit Blaze.
Ann154
Super User
Super User
‎01-13-2017 12:40 PM

Have you checked Fitbit's website for troubleshooting steps?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Reply
Correct answers are available for this post.
Re: My Maxx 2 does not work with my Fitbit Blaze.
vzw_customer_support
Customer Service Rep
‎01-15-2017 12:19 PM

Using your favorite fitness accessory with your phone is a must, StephenB844. I did check and it shows the FitBit Blaze is compatible with the Droid Maxx 2. Let's get this figured out. Can you elaborate on what you mean when it doesn't work? Have you been able to get it to work in the past?

JosephE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes
Reply
Correct answers are available for this post.
Re: My Maxx 2 does not work with my Fitbit Blaze.
StephenB844
Newbie
‎01-15-2017 08:07 PM

The Application on the phone is not receiving the message fast enough through the Bluetooth or the Application itself just is so slow that when it tries to load the information, the phone locks up and you get the dreaded message - "Do You Want Report The Problem, Wait, or Close". I have reported the problem numerous times. I talked to support, that is where I heard the device was not supported. Yeah, I agree, very disappointed here.

0 Likes
Reply