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My Razr maxx hd keeps dropping calls daily no matter where I am. How can I fix this?
AngelMunoz2011
Newbie
‎01-10-2014 09:10 AM

This phone keeps dropping calls a few minutes in most of the time. I am tempted to tossing this phone out and switching to iPhone but I loved the droids since the beginning. This has been happening for the last year and now I am tired of it. This phone needs help...

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Re: My Razr maxx hd keeps dropping calls daily no matter where I am. How can I fix this?
vzw_customer_support
Customer Service Rep
‎01-12-2014 09:17 AM

AngelMunoz2011,

I am sorry to hear about your troubles with service on your phone. We definitely want to make sure that you are always receiving the best service options. What zip in general are you having the most trouble in? How many bars of signal are you typically getting?  Could you try clearing the cache on your device http://vz.to/KRifEf and also try removing/reinserting your 4g sim card. We are here to help, so please keep us updated.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

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