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My droid locked is locked up.
LoriCrosby
Newbie

Screen is stuck on the internet page I was on.  I tried to shut if off, but it won't even do that!

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My droid locked is locked up.
LoriCrosby
Newbie

FYI... if you hold the volume button down and the power off at the same time it will reboot!

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Re: My droid locked is locked up.
vzw_customer_support
Customer Support

Hi LoriCrosby,

Oh no! I know that having a properly working phone is important. I would recommend the Soft reset first that was suggested above. If this does not work, then I would recommend a Hard Reset to the device http://vz.to/18IlSTy . Keep us posted.

Thanks,
PamelaF_VZW
Tweet us @vzwsupport

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