Then as suggested you need to get a Replacement. It's sad that this is happening as you need a phone but sometimes you have to make the decision it's not going to function.. b33
Thanks for doing the reset. I am sorry to hear that it did not help. I am following you, please follow me in return (bobbys_vzw) and send me a direct message. I need to get some additional info from to see what options are available. Keep me posted.
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