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Really frustrated with my phone since the JB update. I have a Droid RAZR Maxx. I really liked my phone until the update. I've been waiting patiently for the problems to go away, but they're not. I have tried restarting, as well as deleting unused or lesser used apps to free up memory. The problems include:
I don't know if this is a phone issue or a service issue, but it's really annoying. I'm not eligible for a new phone upgrade/contract til Feb 2014. This phone shouldn't be giving me so many problems. I've taken good care of it.
Anyone have similar issues?
Have you tried a system cache clear? It won't hurt to try since it doesn't take that long and shouldn't delete your data:
Power down phone
Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu
Use volume down to navigate to 'Recovery', use volume up to select
Should see screen with triangle and exclamation point next to an Android
Press volume up/down simultaneously to go into system recovery *
Use volume rocker to navigate to 'wipe cache' and use power button to select
Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select
* if this doesn't work, press and hold the volume down and wait for a second or two, then press and hold the volume up and the volume down buttons for 5-6 seconds and then release
+1 i'll add this is a Good suggestion but in the Case it Doesn't help Follow it by doing a Factory Reset Jelly Bean is a Big OS and doing a Factory Reset will help clear out some of the old clutter of ICS Doing a F.R. requires backing up your Contacts and your apps there are Apps that can back them up)
When i done my F.R. on my Razr Maxx i backed up my contact through Google and when the F.R. was Finished i went to the playstore got one of my apps i used in the past Downloaded it and from there i went to my Apps section in the playstore and downloaded the Rest it really simple to Do..
It took a few tries because I didn't quite understand the combos of buttons to push (it's me, not you...lol). But, I finally got it to work. Hoping to see some improvement now.
Thanks!
You're welcome. Hopefully that'll help with your issues.
Awesome duckgrl98! I am glad to hear that its working as it should. Let us know if you need further assistance.
Thank you,
LenaA_VZW
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