Photo contacts on home screen disabled

[Kitmu]

I just upgraded to the Moto z4, and the contacts on my home screen became inoperable.  When I reinstall them from the contacts app, I get a ridiculous version of the photo (too close) and a Contacts app icon superimposed over the photo.  How to I make the original icon (shown on the left below) work again, or how do I make to new icon (on the right look) like the old one?

[Kitmu]

I should also add that I use Action Launcher with the Lumos icon pack, if that makes a difference.

[Ann154]

Have you confirmed the issue occurs when you use the default Motorola UI? 

[Kitmu]

The photo is better (same as the original), but the contacts badge is still there.

[vzw_customer_support]

Hello Kitmu,

I am always personalizing my device, too. Things tend to go more quickly, so I completely understand what you're trying to get done. I'm eager to assist you. However, the device is performing as designed. You do have the option to try a different launcher application, however. Here's a link about customizing your home screen, from the Motorola support page: http://spr.ly/66071kcVF Please let me know if you have any additional questions or concerns, thanks very much.

ChristinaB_VZW

[vzw_customer_support]

We are glad to see that this helped you some. With regard to the device what is the make and model? There should be an option to remove this badge from your device as well. Please provide the device type to better assist with your concerns. JasperM_VZW

[Ann154]

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@vzw_customer_support wrote:

We are glad to see that this helped you some. With regard to the device what is the make and model? There should be an option to remove this badge from your device as well. Please provide the device type to better assist with your concerns. JasperM_VZW

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The OP provided their model name in their original post. 

[Kitmu]

It doesn't appear to be the launcher since the badge appears in both the native UI and with Action Launcher.  Is this a "feature" of Android 9?

[Ann154]

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@Kitmu wrote:

It doesn't appear to be the launcher since the badge appears in both the native UI and with Action Launcher.  Is this a "feature" of Android 9?

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It appears to be a feature. I normally don't use that widget, but I add one as a test and it looked like your image on the right in the original post. 

[vzw_customer_support · Accepted solution]

Ann154, is correct. This is a system feature, Kitmu. I hope this information helps to provide clarity.

ChakiaH_VZW