Rattle Inside the Phone

[Tytan275]

I got my new Turbo 2 yesterday was excited for it I updated everything got all my files transfered now I can start to play with. But all I here is a rattle in the phone everytime I type it sounds like there are pebbles or some loose inside the phone. Is there anyone else with this problem? Is the phone suppose to be like this?

[Ann154]

Have you tried turning off the vibration for touches and the keyboard to verify what you are hearing isn't related to it?

[Tytan275]

Yes the key vibrate is off i never was a big fan of it. That's actually how I started to notice the noise. I think I have it narrowed down to the camera.  I went back to the store and the person that helped me said that's the way the phone is. But I don't believe that at all.

[Ann154]

I would suggest trying to see if you can replicate the issue with an in-store model. If you can't reproduce it, exchange your phone for a new phone within the one exchange you are allowed in the 14 day return policy period.

[Tytan275]

I'll see what I can do tomorrow and keep y'all updated.

[Tytan275]

The droid Turbo 2 has a rattle in the shutter. I must have tried 15-20 phones they all did it. And I cant have an unnecessary noise in my phone especially when it's brand new. So looks no upgrade for me. Disappointed in Motorola.

[Ann154]

Hey do you have any insight into this question?

[StreetDocRN]

Hi,

I tried to replicate the rattle sound on mine and my wife's new Droid Turbo 2 devices.  I could not hear any unusual sound.  That is weird that 15-20 other phones made the sound. I will do a little further research on the problem on other forums and see what I can find.

Doc

[Tytan275]

If your looking at the phone and you move it front to back or tilt left to right. I heard it in the shutter on the camera. If you grab the sides and put your finger on the camera it went away. I showed it to the Verizon agent too. And he said it the first he has heard of it and he heard the noise and showed his manager.

[B33]

Could be the piece your talking about broke away from the Board.!  or was not fastened down well enough