Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Ask a question
Correct answers are available for this post.
Razr Maxx HD Won't Come On; Nothing but Green LED
whenshadowssmile
Newbie
‎09-27-2014 04:24 AM

I went to sleep last night and plugged in my Droid Razr Maxx HD before I did. When I woke up this morning, the LED was solid green and it won't turn on. I removed it from the power and LED went off. It still won't come on.

And I've tried both the soft reset and the key combo to get to the boot menu. Nothing works.

Labels (2)
0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Razr Maxx HD Won't Come On; Nothing but Green LED
vzw_customer_support
Customer Support
‎09-29-2014 05:23 AM

Oh no! We don't like to see your morning off to such a rough start, whenshadowssmile. Was the key combo you're referring to the power and volume down keys together for about 20 seconds? Did you try that same key combo while the phone was plugged in as well? Are you using the original home charger that came with the phone?

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

0 Likes
Reply