Ring volume greyed out

[wetherb67]

For the third time, after putting my phone in vibrate mode, now the area for Ring volume is greyed out and is not usable.  Anyone have this problem?

[vzw_customer_support]

wetherb67,

Thanks so much for getting in touch with us on the forums. Sorry for any trouble you've been experiencing with your device. We certainly don't want you to have issues. Let's work together to make sure your concern is fully addressed. Once you turn vibrate off, does the ringer volume control return? If so, that just means the device is functioning as intended.

EricW_VZW

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