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Unable to browse Internet for any length of time
Lorenzo1950
Newbie
‎12-21-2013 08:52 AM

I am having constant screen blackouts in Chrome where I am redirected back to my home screen (desktop).

Facebook seems to work fine, this happens when I click on a link that opens in Chrome.

Could it be a Chrome problem or a lack of phone coverage in my house?

No big issue with email or Youtube. Rarely, the screen will black out and redirect to the home screen (desktop).

I have cleared the data and cleared the cache in Chrome many times but the problem continues.

I have tried different rooms and the browser always crashes after about 30 seconds.

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Re: Unable to browse Internet for any length of time
vzw_customer_support
Customer Service Rep
‎12-23-2013 09:05 AM

Hi Lorenzo1950- Let's keep your Chrome bright and working! It appears from your post that you are using the Mobile Hotspot on your Razr Maxx, am I correct? If your other data services are working well it would indicate that the issue is with your Chrome browser. Have you confirmed you are running the latest version of the Chrome browser?

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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