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Why does my droid turbo 2 keep resetting itself?
TEKMOUSE20
Newbie

During calls, when using applications, and basically using any function requiring use of the operating system.

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Re: Why does my droid turbo 2 keep resetting itself?
vzw_customer_support
Customer Service Rep

TEKMOUSE20

 

Oh no, I'm sorry to hear about the issues you're experiencing with your phone restarting itself. I know how I depend on my phone for just about everything. I'm more than happy to take a deeper look into this to see if we can pinpoint what's going on. When did this start? Was there anything new installed or updated to the phone the time this started? Is the phone and all of the apps up to date on their software? Here is a link that you can use to get more troubleshooting steps while we wait for your response http://vz.to/2pTrcBE.

 

EdwardL_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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