Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I recently did the 5.1 upgrade to my Turbo and my data usage has more than doubled although I haven't changed the way I use the phone.
Hello ttblt! Let's get to the bottom of this for you! I can appreciate this is concerning when you noticed the increase further. You can view your individual activity in our new data utilization tool: http://spr.ly/6585BEPNb Please confirm what your individual data usage is reflecting by dialing #DATA (send). Keep us posted with any additional concerns. Thanks!
KristieQ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Your phone has a data usage graph that tells which applications used how much data. Start there for the troubleshooting.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.