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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Why is phone rebooting?

I dropped my droid turbo on concrete the other day. It landed face first. When I picked it up the screen was shattered and the background was black. I held down the power button where you can hear the phone boot up and vibrate as well. But instead of just

...instead of just being on with no visual cues it begins automatically rebooting over and over again until the phone dies. I would like to know if there is anything possible I can do to get in the phone memory. I don't mind paying... I just want the files on the phone. The photos to be exact.

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