Won't connect to old Netgear wifi

[jimskime]

I can connect to public Wifi, connect just fine on networks at home but at this one location where my laptop and tablet both work fine on the network I get "connection failure" What's up?

[Ann154]

What is the security type on this wifi router you are having trouble with?

[Snn5]

Do you have the ability to set the phone to 2.4ghz instead of 5ghz?  Some routers still operate on a single 2.4 channel and might not be set up to run dual channel.

[Ann154]

The OP's phone wouldn't be getting a "connection failure" error if it wasn't already seeing the router on the 2.4 GHz wifi frequency.

If the phone was only attempting to connect to 5 GHz wifi, it wouldn't be able to see the 2.4 GHz at all. Also all the public wifi hotspots I have encountered have been operating on the 2.4 GHz wifi frequencies including the free Google Wifi at Starbucks that was changed from AT&T Wifi in the last couple of years.

[jimskime]

Right, I can see the network but I can't connect. My old Droid had no

problem connecting with this router, my Kindle has no trouble. This is very

strange

Jim

[removed]

"Making sense of a financial morass"

Personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator