complete shut down
frankielee83
Enthusiast - Level 1

Phone completely shut down after the screen froze and haven't been able to power it back on. Any help?

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Correct answers
Re: complete shut down
tikibar1
Community Leader
Community Leader

Is it completely charged?  Try holding the power and volume down buttons simultaneously for 15-30 seconds and see if that reboots the phone.

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Re: complete shut down
tikibar1
Community Leader
Community Leader

Is it completely charged?  Try holding the power and volume down buttons simultaneously for 15-30 seconds and see if that reboots the phone.

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Re: complete shut down
B33
Legend

Try powering it up while the A/C adapter is hooked up to it.. let it charge for a while if the battery shows 0%..

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