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droid turbo charging issues. how do to fix it?
Dannyeats
Newbie

     I charging my phone to 6% but when I go to turn it on it's at 0%. Not sure why this is happening. Please help fix this issue

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Re: droid turbo charging issues. how do to fix it?
vzw_customer_support
Customer Support

Dannyeats


We want you to enjoy using your Droid Turbo. It's important that it How long have you had issues with charging the device? What happens if you allow the charging to exceed 6%? For troubleshooting purposes, we recommend allowing the charge properly. charge to reach at least 50%.



SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: droid turbo charging issues. how do to fix it?
bd94s10
Specialist

Are you on the latest software update that is suppose to resolve the charging issue? Let us know.

http://www.verizonwireless.com/support/motorola-droid-turbo-2-update/

Turbo2.jpg

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