in safe mode i cant delete a third party app with virus on it, fbi virus

[nclose3220]

hello I just got the fbi virus and put my phone in safe mode bc it was being ransomed. but the third party app wont give me the option to uninstall the button for it is not lit up. do I have to do a factory reset?

[Snn5 · Accepted solution]

Yes.  Perform a Factory Data Reset (Device Powered Off) DROID RAZR RAZR MAXX by MOTOROLA | Verizon Wireles...