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moto z force droid visual voicemail doesn't work
RICWOO97
Newbie
‎03-01-2017 11:16 AM

My visual voicemail doesn't work. It makes me call voicemail.

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Re: moto z force droid visual voicemail doesn't work
Ann154
Super User
Super User
‎03-01-2017 11:25 AM

The visual voicemail application requires a 4G or 3G cellular connection to connect with the Verizon servers. Have you verified that you have this type of connection?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: moto z force droid visual voicemail doesn't work
RICWOO97
Newbie
‎03-01-2017 11:30 AM

I have 4g. When I tap voicemail app it says setting up voicemail and vibrates then says call voicemail, it never sets up.

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Re: moto z force droid visual voicemail doesn't work
vzw_customer_support
Customer Service Rep
‎03-01-2017 12:05 PM

RICWOO97,

Accessing your visual voice mail should be a breeze. What happens when you use these steps? http://spr.ly/65868nAky

KatiM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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