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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
phone has unread email on icon but all emails have been read

The icon for the Email app that is used to access my email accounts (1 Corporate Exchange account and 2 web based emails)  shows I have an unread email. However once you open it up it shows all emails have been read.  I have tried removing and re-adding all the accounts as well as clearing cache and removing and adding notifications back on. Help please!

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Re: phone has unread email on icon but all emails have been read
Customer Support

Hello rsawtell, help is here front and center! The first step to take is to login to all of your email accounts via a computer and double check all folders including the spam folder for unread items. Also, go to Settings, click on application manager, scroll to the right and select all, select Badge Provider and click on clear. Keep us posted!

VZW Support
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