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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
too many server redirects

What do I do when I get this message,

"Too many server redirects"

I'm trying to retrieve my AOL E-mails

Any ideas?

Labels (2)
Re: too many server redirects
Not applicable

Accessing the net means handing off your request to different servers. Usually do a tracert and it will show what part of your Hops are not getting through. It is quite a common error message.

Usually just waiting awhile clears up the congestion or in certain cases it is one of the connections to that server that is down for one reason or another.

Can you access the AOL mail server from another device? From a home computer? A work computer? If you use different isp's and say you can access on home and work computers then you know it is a Verizon server access problem, if another device on Verizon does the same it will confirm it.

If you cannot access AOL from home and work computers then you know the problem is on their end. Or their backbone provider. Level 3 or Cognant Net, AT&T etc.

Good Luck