unable to charge
soccermom09
Newbie

what should i do when my phone goes completely dead and will not re charge?

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Re: unable to charge
tikibar1
Community Leader
Community Leader

Have you tried holding the power and volume down buttons simultaneously for about 30 seconds to see if the phone will re-boot?  Have you tried a different charger?

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Re: unable to charge
B33
Legend

I'v had one of my phones do this in the past put it on the Charger for at least 6 to 12 the batteries can go into a deep discharge cycle sometimes) try this and the other suggestion that was posted as it may be that you need to try a different charger..

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